Liveops Celebrates Success with Multiple Stevie Awards for Customer Experience Scottsdale, United States - January 31, ...

The police chief for a southern Minnesota city intervened this week to prevent federal immigration officers from arresting a Minnesotan, Minnesota Public Radio reported Saturday.The Minnesotan – a ...

Facebook post by City of Wentzville and further detailed on the solid-waste update page on the City of Wentzville website.

The link she wound up clicking on led her to an official-looking website with a phone number. She called, and the alleged ...

This update underscores how one of the UK’s largest banking groups is moving beyond experimentation with AI and into ...

If payments are being charged from your lost Microsoft account you no longer have access to, use the suggestions provided in ...

A Texas man is accused of threatening to bomb a Boca Raton aromatherapy business and harm an employee and her children during ...

Decagon AI Inc., a customer support startup, has raised $250 million in a new round of funding that triples its valuation to ...

TikTok says some of the glitches continue but it's making "significant progress" in recovering its U.S. infrastructure.

Nationwide will have access to artificial intelligence-powered tools to help staff in their everyday interactions with its ...

A new bill looks to reduce hold times by requiring businesses to connect customers with a human within 5 minutes, aiming to ...

Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and ...